.page-contact {
  --ct-line: rgba(201, 206, 214, .16);
  --ct-line-soft: rgba(201, 206, 214, .09);
  --ct-panel: #171b23;
  --ct-panel-2: #10131a;
  --ct-shadow: 0 24px 54px -34px rgba(0, 0, 0, .96);
  position: relative;
  padding-bottom: 8px;
}

.page-contact img {
  max-width: 100%;
  height: auto;
  display: block;
}

.page-contact .ct-h2 {
  margin: 10px 0 14px;
  font-size: clamp(1.5rem, 6vw, 2.2rem);
  font-weight: 800;
  line-height: 1.24;
  letter-spacing: -.01em;
  color: var(--ivory);
  max-width: 20ch;
}

.page-contact .ct-h3 {
  margin: 10px 0 12px;
  font-size: clamp(1.15rem, 4.6vw, 1.45rem);
  font-weight: 750;
  line-height: 1.34;
  color: var(--ivory);
}

.page-contact .ct-desk-lede,
.page-contact .ct-routes-lede,
.page-contact .ct-flow-lede {
  margin: 0 0 26px;
  max-width: 46ch;
  color: var(--silver);
  font-size: 1rem;
  line-height: 1.75;
}

/* ---------- 首屏 ---------- */
.page-contact .ct-hero {
  position: relative;
  padding: 12px 0 8px;
  overflow: hidden;
  isolation: isolate;
}

.page-contact .ct-hero::before {
  content: "";
  position: absolute;
  inset: -180px -10% auto 34%;
  height: 620px;
  background:
    radial-gradient(58% 62% at 52% 42%, rgba(212, 160, 23, .26), rgba(212, 160, 23, 0) 72%),
    radial-gradient(42% 50% at 82% 22%, rgba(194, 24, 91, .2), rgba(194, 24, 91, 0) 74%);
  pointer-events: none;
  z-index: -1;
}

.page-contact .ct-hero-inner {
  display: grid;
  gap: 30px;
  align-items: center;
}

.page-contact .ct-hero-copy .display {
  margin: 10px 0 16px;
  max-width: 16ch;
}

.page-contact .ct-hero-copy .lede {
  max-width: 44ch;
}

.page-contact .ct-hero-media {
  border-radius: var(--radius-lg);
  box-shadow: var(--ct-shadow);
}

.page-contact .ct-quick {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-contact .ct-quick li {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: .95rem;
  color: var(--silver);
  line-height: 1.6;
}

.page-contact .ct-quick .pill {
  flex: 0 0 auto;
}

/* ---------- 联络台 ---------- */
.page-contact .ct-desk {
  position: relative;
}

.page-contact .ct-desk-grid {
  display: grid;
  gap: 34px;
}

.page-contact .ct-channels {
  margin: 0;
  display: grid;
}

.page-contact .ct-channel {
  padding: 22px 0;
  border-top: 1px solid var(--ct-line);
}

.page-contact .ct-channel:last-child {
  border-bottom: 1px solid var(--ct-line);
}

.page-contact .ct-channel dt {
  font-size: .82rem;
  letter-spacing: .16em;
  color: var(--silver);
  opacity: .82;
}

.page-contact .ct-channel dd {
  margin: 8px 0 0;
}

.page-contact .ct-big {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: clamp(1.05rem, 5vw, 1.5rem);
  font-weight: 700;
  color: var(--gold-hi);
  letter-spacing: .01em;
  word-break: break-all;
  overflow-wrap: anywhere;
  padding-bottom: 4px;
  border-bottom: 2px solid rgba(212, 160, 23, .52);
}

.page-contact .ct-big-sm {
  font-size: clamp(1rem, 4.6vw, 1.28rem);
  color: var(--ivory);
  border-bottom-color: rgba(0, 229, 255, .42);
}

.page-contact .ct-note {
  margin: 12px 0 0;
  max-width: 42ch;
  font-size: .92rem;
  line-height: 1.7;
  color: var(--silver);
  opacity: .9;
}

/* ---------- 邮件模板 ---------- */
.page-contact .ct-template {
  background: linear-gradient(158deg, var(--ct-panel) 0%, var(--ct-panel-2) 100%);
  border-radius: var(--radius-lg);
  padding: 24px 20px;
  box-shadow: var(--ct-shadow);
  position: relative;
  overflow: hidden;
}

.page-contact .ct-template::after {
  content: "";
  position: absolute;
  inset: auto -30% -60% auto;
  width: 260px;
  height: 260px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(212, 160, 23, .22), rgba(212, 160, 23, 0) 70%);
  pointer-events: none;
}

.page-contact .ct-template-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
  position: relative;
  z-index: 1;
}

.page-contact .ct-template-tag {
  font-size: .78rem;
  letter-spacing: .1em;
  color: var(--silver);
  opacity: .72;
}

.page-contact .ct-template-body {
  position: relative;
  z-index: 1;
  margin: 0;
  font-family: var(--font-mono);
  font-size: .84rem;
  line-height: 1.85;
  color: var(--ivory);
  white-space: pre-wrap;
  word-break: break-word;
  background: rgba(11, 12, 16, .62);
  border: 1px solid var(--ct-line-soft);
  border-radius: var(--radius-md);
  padding: 18px 16px;
}

.page-contact .ct-template-foot {
  position: relative;
  z-index: 1;
  margin: 16px 0 0;
  font-size: .88rem;
  line-height: 1.68;
  color: var(--silver);
}

/* ---------- 四类分流 ---------- */
.page-contact .ct-routes-media {
  border-radius: var(--radius-lg);
  margin-bottom: 26px;
}

.page-contact .ct-route-track {
  list-style: none;
  margin: 0;
  padding: 6px 0 22px;
  display: flex;
  gap: 16px;
  overflow-x: auto;
  scroll-snap-type: x mandatory;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
}

.page-contact .ct-route-card {
  scroll-snap-align: start;
  flex: 0 0 80%;
  min-width: 250px;
  background: var(--slate);
  border-radius: var(--radius-lg);
  padding: 22px 20px;
  border-top: 2px solid rgba(212, 160, 23, .5);
  transition: transform .28s var(--ease), border-color .28s var(--ease);
}

.page-contact .ct-route-card:nth-child(2) {
  border-top-color: rgba(212, 160, 23, .72);
}

.page-contact .ct-route-card:nth-child(3) {
  border-top-color: rgba(0, 229, 255, .58);
}

.page-contact .ct-route-card:nth-child(4) {
  border-top-color: rgba(194, 24, 91, .7);
}

.page-contact .ct-route-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 46px;
  height: 46px;
  border-radius: var(--radius-pill);
  color: var(--gold-hi);
  background: rgba(212, 160, 23, .12);
  box-shadow: inset 0 0 0 1px rgba(212, 160, 23, .28);
}

.page-contact .ct-route-icon.is-gold {
  color: var(--gold);
  background: rgba(212, 160, 23, .18);
}

.page-contact .ct-route-icon.is-cyan {
  color: var(--cyan);
  background: rgba(0, 229, 255, .1);
  box-shadow: inset 0 0 0 1px rgba(0, 229, 255, .3);
}

.page-contact .ct-route-icon.is-magenta {
  color: #E8608F;
  background: rgba(194, 24, 91, .16);
  box-shadow: inset 0 0 0 1px rgba(194, 24, 91, .34);
}

.page-contact .ct-route-card h3 {
  margin: 16px 0 8px;
  font-size: 1.15rem;
  font-weight: 750;
  color: var(--ivory);
}

.page-contact .ct-route-lead {
  margin: 0;
  font-size: .94rem;
  line-height: 1.68;
  color: var(--silver);
}

.page-contact .ct-route-more {
  margin: 0;
  font-size: .88rem;
  line-height: 1.7;
  color: var(--silver);
  opacity: .86;
  max-height: 0;
  overflow: hidden;
  transition: max-height .3s var(--ease), margin-top .3s var(--ease), opacity .3s var(--ease);
}

@media (hover: hover) and (min-width: 900px) {
  .page-contact .ct-route-card:hover,
  .page-contact .ct-route-card:focus-within {
    transform: translateY(-4px);
  }

  .page-contact .ct-route-card:hover .ct-route-more,
  .page-contact .ct-route-card:focus-within .ct-route-more {
    max-height: 220px;
    margin-top: 12px;
    opacity: .95;
  }
}

@media (hover: none) {
  .page-contact .ct-route-more {
    max-height: none;
    margin-top: 12px;
    overflow: visible;
  }
}

/* ---------- 回复节奏 ---------- */
.page-contact .ct-flow {
  position: relative;
}

.page-contact .ct-flow::before {
  content: "";
  position: absolute;
  inset: 12% -20% auto -20%;
  height: 340px;
  background: radial-gradient(46% 60% at 24% 40%, rgba(0, 229, 255, .13), rgba(0, 229, 255, 0) 72%);
  pointer-events: none;
}

.page-contact .ct-flow-grid {
  position: relative;
  display: grid;
  gap: 28px;
}

.page-contact .ct-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-contact .ct-step {
  padding: 20px 0 20px 0;
  border-top: 1px solid var(--ct-line);
}

.page-contact .ct-step:last-child {
  border-bottom: 1px solid var(--ct-line);
}

.page-contact .ct-step .idx {
  font-size: .82rem;
  letter-spacing: .16em;
  color: var(--cyan);
}

.page-contact .ct-step h3 {
  margin: 8px 0 6px;
  font-size: 1.06rem;
  font-weight: 700;
  color: var(--ivory);
}

.page-contact .ct-step p {
  margin: 0;
  font-size: .93rem;
  line-height: 1.72;
  color: var(--silver);
  max-width: 54ch;
}

/* ---------- 地址与自助 ---------- */
.page-contact .ct-address-grid {
  display: grid;
  gap: 32px;
}

.page-contact .ct-address-card {
  position: relative;
  padding: 26px 22px;
  border-radius: var(--radius-lg);
  background:
    linear-gradient(rgba(0, 229, 255, .045) 1px, transparent 1px) 0 0 / 100% 34px,
    linear-gradient(90deg, rgba(0, 229, 255, .045) 1px, transparent 1px) 0 0 / 34px 100%,
    linear-gradient(160deg, var(--ct-panel) 0%, var(--ct-panel-2) 100%);
  box-shadow: var(--ct-shadow);
}

.page-contact .ct-address-line {
  margin: 4px 0 16px;
  font-size: clamp(1.02rem, 4.4vw, 1.22rem);
  font-weight: 650;
  line-height: 1.6;
  color: var(--gold-hi);
  max-width: 26ch;
}

.page-contact .ct-address-note {
  margin: 0 0 20px;
  max-width: 48ch;
  font-size: .94rem;
  line-height: 1.78;
  color: var(--silver);
}

.page-contact .ct-address-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-contact .ct-address-list li {
  position: relative;
  padding-left: 20px;
  font-size: .9rem;
  line-height: 1.66;
  color: var(--ivory);
  opacity: .92;
}

.page-contact .ct-address-list li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: .62em;
  width: 8px;
  height: 2px;
  border-radius: var(--radius-pill);
  background: var(--gold);
}

.page-contact .ct-selfserve {
  padding: 26px 22px;
  border-radius: var(--radius-lg);
  background: rgba(27, 31, 39, .72);
  border: 1px solid var(--ct-line-soft);
}

.page-contact .ct-self-list {
  list-style: none;
  margin: 18px 0 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-contact .ct-self-list li {
  display: grid;
  gap: 6px;
}

.page-contact .ct-self-list a {
  color: var(--ivory);
  font-weight: 700;
  font-size: 1rem;
  line-height: 1.5;
  text-decoration: none;
  border-bottom: 1px solid rgba(212, 160, 23, .42);
  justify-self: start;
  transition: color .24s var(--ease), border-color .24s var(--ease);
}

.page-contact .ct-self-list a:hover,
.page-contact .ct-self-list a:focus-visible {
  color: var(--gold-hi);
  border-bottom-color: var(--gold-hi);
}

.page-contact .ct-self-list span {
  font-size: .89rem;
  line-height: 1.7;
  color: var(--silver);
  opacity: .9;
}

.page-contact .ct-self-foot {
  margin: 22px 0 0;
  padding-top: 16px;
  border-top: 1px solid var(--ct-line);
  font-size: .88rem;
  line-height: 1.7;
  color: var(--silver);
  opacity: .88;
}

/* ---------- 桌面端 ---------- */
@media (min-width: 760px) {
  .page-contact .ct-route-card {
    flex: 0 0 46%;
  }

  .page-contact .ct-hero {
    padding: 20px 0 12px;
  }
}

@media (min-width: 900px) {
  .page-contact .ct-hero-inner {
    grid-template-columns: minmax(0, 1.02fr) minmax(0, .98fr);
    gap: 52px;
  }

  .page-contact .ct-desk-grid {
    grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr);
    gap: 56px;
    align-items: start;
  }

  .page-contact .ct-flow-grid {
    grid-template-columns: minmax(0, .78fr) minmax(0, 1.22fr);
    gap: 56px;
    align-items: start;
  }

  .page-contact .ct-address-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    gap: 48px;
    align-items: start;
  }

  .page-contact .ct-template {
    padding: 32px 30px;
    position: sticky;
    top: 96px;
  }

  .page-contact .ct-template-body {
    font-size: .92rem;
  }

  .page-contact .ct-route-card {
    flex: 0 0 calc((100% - 48px) / 4);
    min-width: 0;
  }

  .page-contact .ct-route-track {
    overflow-x: visible;
    flex-wrap: nowrap;
  }

  .page-contact .ct-hero-media {
    border-radius: var(--radius-lg);
  }
}

@media (min-width: 1240px) {
  .page-contact .ct-quick {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px;
  }

  .page-contact .ct-quick li {
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-route-card,
  .page-contact .ct-route-more,
  .page-contact .ct-self-list a {
    transition: none;
  }

  .page-contact .ct-route-card:hover {
    transform: none;
  }
}